Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

Still have questions? Contact us today to learn more, schedule a tour, or start your application.

Leasing & Application

Berkshire Chapel Hill offers modern apartment floor plans designed with upscale finishes, contemporary layouts, and smart-home features that support a comfortable and connected lifestyle.

Lease terms are structured around set end dates between May and August, depending on availability and move-in timing.
Applicants should provide a government-issued photo ID and complete electronic income and identity verification during the application process.
Yes, guarantors are accepted for applicants who do not meet income requirements. Additional qualifications apply, and only one guarantor is permitted per apartment.
It’s recommended to apply as early as possible, as availability can change quickly and apartments are offered on a first-come basis.

Amenities & Community Features

Residents enjoy a variety of amenities including a fitness center, resort-style pool, spa/hot tub, clubhouse, outdoor kitchen and grilling areas, EV charging stations, bike racks, pet spa, and an off-leash dog park.

Yes. The community features controlled-access parking in a multi-level garage, along with designated guest parking areas.
Yes. Berkshire Chapel Hill offers EV charging stations for residents.
Yes. Package lockers are available through a package management system, and residents receive notifications with pickup instructions when deliveries arrive.
Yes. The clubhouse is available for resident use on a first-come, first-served basis and must remain shared with other residents.

Location & Neighborhood

Berkshire Chapel Hill is located at 201 S. Elliott Road in Chapel Hill, NC, a convenient neighborhood offering access to local shopping, dining, and major roadways.

Yes. The property provides easy access to major roads and nearby employment and education centers, making commuting simple.

Pet Policy

Yes, Berkshire Chapel Hill's pet policy welcomes cats and dogs, with a maximum of two pets per apartment.

Berkshire Chapel Hill's pet policy has no weight limit. The following breeds are generally prohibited: 

• Akita 
• American Staffordshire Terrier/Bull Terrier (aka Pit Bull) 
• Presa Canario 
• Chow Chow 
• Doberman Pinscher 
• German Shepherd 
• Great Dane 
• All Husky & Malamute breeds 
• Rottweiler 
• Wolf/Restricted breed mix 

Service animals are generally exempt regardless of breed. Management must approve all animals.

Yes. All residents must complete a Pet Screening Profile, including households without pets.

Tours & Office Information

Tours can be scheduled online or by contacting the leasing office. Escorted, virtual, and self-guided tours are available.

Visit our contact page for the latest office hours. The office is also closed on select holidays.

Resident Services

Maintenance requests can be submitted through the resident portal, by phone, email, or in person. Emergency maintenance is available 24/7.
Emergency issues include loss of heat or AC, flooding, electrical outages, fires, lockouts, or major plumbing issues affecting essential living conditions.
Yes. Pest control services are provided, and residents may be required to follow preparation instructions during scheduled treatments.
Residents use the ButterflyMX system, which connects via smartphone using Bluetooth and WiFi to control building access.

Policies & Community Guidelines

Quiet hours are from 10:00 PM to 7:00 AM. During this time, noise must be kept at a level that does not disturb neighbors.
Yes. Residents must provide vehicle details to the leasing office and update information as needed.
Yes. Residents are permitted to leave their vehicles parked in the community for multiple days.
No. Residents are not required to be present during inspections, and a staff member will accompany inspectors as needed.
Residents must provide a written 60-day notice prior to vacating their apartment.
Yes. Early lease termination is allowed with proper notice and adherence to lease terms.
Yes. Residents should not store items in utility closets, and the community uses a centralized system to monitor smoke detectors for safety compliance.